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A 'spam' e-mail is generally defined as an unsolicited mailing, usually, to many people. A message written for, and mailed to, one individual that is known to the sender is not spam, and a reply to an e-mail is not spam, unless the "reply" repeats endlessly or is not a legitimate reply. Note that bulk emails are often not unsolicited and, while the average user does not care for information about Viagra or other such pharmaceutical products, this kind of information may be of interest to someone in the medical professional.
While spam can be no more than a minor nuisance for some, those relying on email as an essential part of their business activities and those with legal email archival responsibilities, it can be a significant drain on resources and lead to lost business.
With spammers using more and more complex techniques to bypass filters and considering the multifaceted definition of spam, the job of an effective antispam solution has become incredibly difficult. The issues involved with finding the correct balance between passing legitimate email and yet blocking spam have given rise to a remarkably complex science.
Interamic have a variety of solutions with varying scales of complexity to suit any customer ranging from software, appliance-based, and internet-based products and services.