Onsite Training ClinicsIf you can't get away from the office or if you want a refresher course on site, our training clinics will represent a good training solution. On site clinics are an affordable alternative to sending all of your key users on an external training course.
The training can be individually tailored to the needs of the users and can be an opportunity to address their own specific questions.
During the initial implementation of you CRM system, our consultants will work directly with your technical administrators to train, document, and transfer knowledge on critical components of your new system. Our consultants can also train the administrators to conduct their own CRM classes and exercises for end users.
When your implementation has been tested and is ready for full deployment, our Professional Services consultants will hold classroom-style training sessions at your office, or our corporate headquarters, for your users. To maximixe its effectiveness, we customise your training experience with specific language and examples from your industry and business. If you are upgrading from a previous version and already ahave an existing database, we can even bring your database to our classroom so you're working with the same fields and functionality that you use every day.
There is no substitute for a classroom hands-on learning program. Learning classes can be held regularly. We cover the basic skills you need to get your job done, and tips and tricks on how to use your new CRM to make youself and your business more efficient.