Entegraty’s Fully Managed Service provides a complete IT department with higher service levels and higher levels of accountability at a fraction of the cost of an in-house IT department. Our Fully Managed Service SLA includes not only provisions for helpdesk remote and onsite support and Live monitoring, but it also includes Backup restore tests and Disaster Recovery (DR). Furthermore as part of our Managed Service offering, Entegraty will hold quarterly meetings to review key performance indicators set out as part of our agreed SLA and will review and discuss your systems performance against your current and future business plans.
What We Offer
- Service Level Agreement
- Quarterly Meetings
- Disaster Recovery
- Consultancy and Planning
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