020 8335 5910
Client: The Lensbury Club at Teddington Lock
Background: The Lensbury is a private club blending old and new - offering a high-tech conference centre, extensive leisure, dining and relaxation facilities together with quality accommodation. The club is set in 25 acres of beautiful grounds and gardens on the banks of the River Thames at Teddington Lock, conveniently located for London, airports and the M25.
Entegraty have worked with The Lensbury at Teddington Lock since 2002. At the time, the club felt that they had gone about as far as they could with their incumbent technology partner. In particular Jo King, their IT systems co-ordinator, wanted to work with a solution provider that could not only handle their current requirements but also had the expertise to guide them with all their future technology investments.
Currently Entegraty offer an outsourced IT Help Desk, infrastructure and application consultancy, as well as project management solutions and a range of managed services from security to server administration. All of Entegraty's services are designed to simplify IT management, reduce costs and increase the productivity of the club's staff - freeing them up to focus on their core activities.
Applications: Visual One
2nd line support: yes
“I thought it was high time I put pen to paper and say how delighted I am with the high level of service provided by Entegraty since our support contract began in 2002.
“As you know, we have been involved in join IT projects over the past 3 years, and I feel sure that this enables your staff to support our network infrastructure efficiently and effectively. At Lensbury, we enjoy an excellent working relationship with your team, who are always willing to fully integrate with our won staff and suppliers, thus making a worthwhile contribution to our IT Project Team.
“This year we installed VisualOne, a fully integrated hotel system incorporating Front of House, Sales, Catering, and Point of Sale. Entegraty provided support throughout this major project, from its conception in January 2005 to going live in August – and beyond! This included sourcing, supplying and installing new hardware, assistance in setting up the training suite and working closely with both VisualOne and Lensbury. Entegraty were, quite simply, invaluable to us during this very busy and stressful time!
“We have seen the Lensbury network increase substantially over the last few years and I feel confident that Entegraty are not only able to support us in the present, but also will assist our growth in the future.
“My sincere thanks to you and the team for a first rate support service.”
Jo King, IT Manager